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Solution design
Route pressure, exception flow, approval loops, and SLA targets are mapped before a rollout plan is proposed.
Company / About
Fleet operations software built close to the work.
FleetPulse helps logistics, distribution, and service fleets run dispatch, maintenance, fuel control, and leadership review from one operating truth. We focus on the decisions that keep service reliable, costs visible, and ownership clear.
FleetPulse started from a familiar operating gap: dispatch teams working across too many screens, maintenance teams protecting their own priorities, and leadership seeing the full picture only after the week was already over.
The company is organized around that gap. Product, implementation, and customer operations stay close enough to the work that rollout decisions are based on real handoffs, not abstract software assumptions.
Company structure
A product company with implementation discipline built into the operating model.
FleetPulse is not organized as a sales motion that throws complexity over the wall. The same operating context moves through solution design, integration planning, customer operations, and leadership reporting.
Operating model
We stay responsible for clarity until the work changes, not just until the software is configured.
Fleet software succeeds when the handoffs change: who owns the late route, which vehicle is protected, when maintenance blocks dispatch, and what leadership sees at the end of the week. Our company structure follows those moments.
Base
Jakarta
Product, implementation, and customer operations stay in one working rhythm.
Coverage
Java corridors
Built for distribution fleets, linehaul, and field service teams scaling in stages.
Rollout
Measured pilot
Start with the lane or region under the most operating pressure, then expand deliberately.
Implementation
Telematics, fuel sources, maintenance records, and reporting pipelines are connected in the order that creates adoption.
Customer operations
Supervisors get playbooks, weekly reviews, and escalation paths until ownership across teams becomes repeatable.
Leadership review
Management sees the same operating outcomes used by frontline teams, not a story rebuilt at the end of the week.
Leadership team
Operators need software leaders who stay close to rollout reality.
The strongest layout for this section is a compact roster: each person gets a clear role, ownership lane, operating mandate, and review detail. It feels human without turning the page into a founder biography section.
MS
Product decisionsMaya Santoso
Head of Product
Owns dispatch workflow design and the leadership review surfaces that turn daily actions into evidence.
Operating cadence
Reviews product direction against route, service, and reporting pressure across Java corridors.
RP
Rollout readinessRaka Pratama
Implementation Lead
Owns integration sequencing, pilot readiness, and the implementation brief for the first live region.
Operating cadence
Coordinates telematics, maintenance, and reporting handoffs before go-live.
NP
Adoption rhythmNadia Putri
Customer Operations Lead
Owns supervisor onboarding, review cadence, and escalation clarity after go-live.
Operating cadence
Leads weekly service reviews and follow-through for active rollout scopes.
Implementation footprint
Implementation evidence from first-scope rollouts.
The strongest proof is practical: what went live first, which teams were involved, and what operating review changed.
Typical first scope
1 region or lane family
Start where route pressure and exception ownership are already visible.
Rollout phases
3 rollout phases
Diagnosis, measured pilot, then staged expansion with review governance.
Operating surfaces
Dispatch to review
Daily command, maintenance coordination, and weekly leadership reporting.
StageFirst scopeTeams involvedOperating change
01
Cold-chain distribution pilot
34 vehicles across one West Java corridor group
Dispatch lead, maintenance planner, regional operations
Operating change
Exception ownership and weekly service review were locked before expansion.
02
Regional parcel rollout
2 hubs, 3 route classes, shared dispatch and maintenance review
Hub supervisors, fuel analyst, route control desk
Operating change
Fuel variance and route recovery moved into one operating truth.
03
Field service readiness pass
Mixed vehicle pool with maintenance-heavy operating windows
Service manager, dispatch supervisor, leadership reviewer
Operating change
Vehicle readiness, repair approvals, and reporting were aligned before broader adoption.
How we work
How we work with fleet teams
Each engagement follows the rhythm of the fleet day: diagnose live pressure, prove the workflow in a limited scope, then expand with governance that teams can sustain.
Data sources
Telematics, fuel, maintenance, dispatch logs
Review cadence
Daily standup, weekly service review, executive summary
Escalation path
Ops lead, implementation manager, product support
01
Operational diagnosis
We audit dispatch flow, vehicle readiness, exception escalation, and reporting needs so the rollout does not begin from assumptions.
02
Limited implementation
The pilot is built in the lane, region, or business unit best positioned to show behavioral change before scale increases.
03
Scale with governance
Once the proof is clear, we help establish review rhythms, cross-functional owners, and data standards so expansion stays stable.
Phase 01
Map the operating truth
Make vehicle readiness, route pressure, and exception ownership visible before the next dispatch window locks.
Phase 02
Prove the workflow
Run the first scope with dispatch, maintenance, fuel, and reporting owners working from the same facts.
Phase 03
Scale the review rhythm
Turn daily decisions into weekly leadership evidence without asking teams to rebuild the story manually.
Readiness and trust
Built for the moment after the contract is signed.
Integration discipline
Use the systems already in place first, then add the operating layer where teams need shared ownership.
Supported go-live
Supervisors, dispatch leads, and regional owners receive playbooks, review cadences, and clear escalation paths.
Auditable reliability
Access, data sources, and decision ownership stay clean so trust grows from daily behavior, not claims.
Implementation partnership
Start with the operating truth your teams already work inside.
FleetPulse evaluates rollout discipline, integration readiness, team ownership, and the weekly review rhythm before proposing a broader deployment.
Session output
Implementation partnership brief
Rollout scope
Region, lane family, or business unit
Team ownership
Product, implementation, customer operations
Review rhythm
Weekly evidence and escalation path
6-12 weeks
measured pilot
3 teams
product, rollout, operations
1 rhythm
weekly review