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Weekly business and operating reviews for active rollout customers.
Careers / Customer Operations
Customer Operations Manager, Fleet Reviews
Help customers turn weekly fleet reviews into disciplined operating improvements across dispatch, service, fuel, safety, and leadership.
APACJakarta / Remote APACHybridManagerFull-time
Scope
What this role owns inside the operating system.
Adoption, escalation, and workflow health across customer teams.
Feedback loops between customer evidence, product, and implementation.
Responsibilities
Run practical customer review cadences around operating outcomes, not vanity usage metrics.
Identify adoption blockers and coordinate resolution with implementation and product owners.
Package recurring customer needs into clear product and workflow evidence.
Support expansion readiness by documenting what is working and what still needs ownership.
What helps you succeed
Experience in customer success, operations, implementation, or account management for complex B2B products.
Strong meeting discipline, follow-through, and comfort with operational detail.
Ability to speak clearly with frontline operators and senior leadership.
Bias toward evidence, ownership, and clear escalation paths.
Careers at FleetPulse
Build work that holds up after go-live.
Share the role or operating problem you want to work on. FleetPulse hiring focuses on practical ownership, clear writing, and respect for customer rollout reality.
Session output
Candidate conversation brief
Role fit
Product, design, data, implementation, or customer operations
Operating sample
How you reason through dense fleet workflow pressure
Review rhythm
A practical conversation with the team you would work beside
APAC
current hiring region
5 roles
open operating lanes
Hybrid
team working model